FAQs
Overview
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What is GetAssured for Business?
GetAssured for Business is Singapore’s first life insurance based employee benefits portal. We started with one sole purpose: to empower companies to value-add to their employees at no cost. With almost two decades of combined experience in the employee benefits and life insurance industry, our team is committed to helping employers take better care of your employees at no additional cost so you can focus on what you do best - building and growing your business.
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Where can I learn more about GetAssured for Business?
You can download our brochure for more information. If you still have any queries, click on “Contact Us” located at the top right hand corner of our page and fill up the google form with your contact details. Our friendly team will get back to you by the next working day.
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Do you offer a free trial?
Sure! Get in touch with us at business@get-assured.co for a complimentary 2 weeks demo.
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What insurance benefits do you offer?
We offer personal life insurance benefits for your employees on our platform including: whole life insurance, term insurance and endowment plans.
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My company has group insurance in place, why should we use GetAssured?
Not to worry! If you have group insurance scheme in place, our platform can be complementary to your existing group benefits. Speak to us at business@get-assured.co to find out how we can enhance your employees’ benefits today!
Implementation
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How does my company go about signing up?
Click on “Get Started” located at the top right hand corner of our page and fill up the google form with your contact details. Our friendly team will get back to you by the next working day.
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What happens after my company signs up?
We will swing by your office at a time of your convenience to explain the setup process and liaise with your IT department thereafter to have the platform installed for you. It’s a quick and fuss-free process that requires minimal work on your side.
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How long does it take to implement the portal for my company?
Once we have all the necessary details from your company, your portal will be ready within 10 working days.
Benefits
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What’s in it for my company?
We help you take better care of your employees at no additional cost so you can focus on what you do best - building and growing your business. This means that as the employer, you get to provide your employees a whole suite of awesome benefits through our platform.
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How would my employees benefit?
We provide commission rebates for employees when they purchase their benefits through us, thereby helping them to get greater savings. Rather than the usual one-size-fits-all benefits programme, your employees would also be able to select the benefits that best suit their needs.
Pricing & Coverage
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How does pricing works? Does my company have to pay anything?
It is absolutely free for your company. No strings attached.
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Are my international employees covered?
Eligibility is dependant on individual, and our trusted partner advisors will be best suited to advise after conducting a “Know Your Client” (KYC) exercise.
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What if my employee needs to make a claim?
They can get in touch with their servicing advisor to process the claim.
Rebates
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When would my employees receive their rebates?
2 months upon receipt of premium, the rebates will be credited back to their GIRO account.
Security & Support
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How secure are my employees’ data on GetAssured for Business?
Rest assured, while we adhere to best practices, we have also enhanced our cybersecurity insurance with coverage of up to $1 million to give our clients and partners a better peace of mind.
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Who should I contact if we are facing technical faults on the website?
Please contact our friendly support team at business@get-assured.co.
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Can I cancel my subscription?
We are sure you will like our service enough to keep us around, and continue to let us serve you and your employees!
However, if for any reason you hope to suspend your company’s subscription with us, simply drop us an email at business@get-assured.co to inform us on your decision and provide us with feedback so that we can improve further.
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